If you find an illegal program user while playing the game.
- Server name
- The character name or character job, and characteristics
- Name of the region where the character is located (field name on coordinates)
Even if it is inconvenient, please report some of the above through the website [1:1 Support].
The use of obscene words that can cause discomfort, disgust, or insult to the other person, such as plastered, abusive, or insulting in the game, is a violation of the operation policy, so the use of the game may be restricted.
If you have witnessed this behavior during the game, please report it with a screenshot attached.
In the case of the name of the character that makes you uncomfortable in the game, please inform us through [1:1 Support] on the website, we will check, and take an action according to the operation policy.
If you find a character who tries to make a cash transaction through a message such as a chat window in-game, please write the name of the character and the time of occurrence and report it through [1:1 Support].
Based on the information you reported, we will take appropriate measures according to the operation policy.
Please check [Terms of Service] on the website
The Ragnarok Begins operation team strictly punishes ill-manners (Curs, obstruction of game progress, etc.) through games and websites
However, if the evidence is text (Capture), or verbal (word), it is never processed. The Ragnarok Begins operation team recognizes only direct confirmation and screenshots through in-game operator activities as ill-manner evidence.
If you see posts or comments that violate the operation policy on the community, you can report it with a screenshot of the post through [1:1 Support] on the Website.
Posts or comments of reported users will be deleted and sanctioned according to the operation policy.